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New World servers are capped at 3,000 concurrent players and they can't interact with each other except for cross-world activities like Outpost Rush.
This creates massive issues when a new content drop happens as queues form up to log in due to the bottleneck imposed by the 3,000 players per server limitation.
Normally, people would just wait it out, log in, get their things in order and transfer to a less populated server. However, when those problems are coupled with inactivity, you stand to lose a whole lot of gold.
Each character in New World has a limit of 500,000 gold they can carry but if you are going to breach the cap, you can deposit gold into the company bank, which has a much higher cap.
The problem arises when a character is forced to leave the server as all social ties are severed, including their affiliation with a company. This means if you are inactive for 180 and your character automatically gets uncoupled from their server, you will lose access to anything in the company bank.
This happened to be the case with a player who recently voiced their woes on the New World subreddit after losing 1.1 million gold this way. To put things in perspective, I have played the game for over 500 hours and currently have around 100,000 gold on my character. Granted, I never farmed for it nor did I hold a town but it is a lot of gold.
The player turned to Amazon support in an attempt to get the gold back but their quick response was just that companies and gold get deleted after a server merge so they can't be of any help.
Considering that countless MMOs existed before New World and none of them had this issue, it is hard not to see this as a hard slap of irony since Amazon Game Studios and Amazon Web Services are under the same roof.
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