The most devoted of Fallout 76 fans who shelled out $200 for the Power Armor Edition ended up getting plastic bags instead of the canvas duffle bags that Bethesda advertised and the company plans to atone for their mistake with 500 Atoms.
Bethesda's official explanation is that the duffle bag ended up being too expensive to make, so they simply replaced it with a plastic bag and went about their day. To make matters worse, they didn't even go about it in a transparent manner, which would be the responsible thing - they just let their devoted fans find out for themselves.
Another way to dodge what now seems to be legal trouble brewing would've been to refund some of the $200. Fallout 76 fans would've probably been as understanding as they were with the rest of the game. I mean, they knew that the duffle bag is not happening and some honesty wouldn't have hurt but Bethesda didn't go for that either.
Instead, they said, "We understand and respect that there is disappointment with the bag in the Power Armor Edition. We are sorry. Please contact Bethesda Support to provide proof of your CE purchase. They will assist in granting your account 500 Atoms". That's it, no refund or actual compensation - just a handful of fake currency and a "sorry".
Unfortunately for the company, they've officially stepped into false advertising territory with Fallout 76, even though I'd swear they had already done that when they launched it. As you probably know, this sort of activity is prohibited by just about every legal system in the world and Bethesda aren't helping themselves by continuing to advertise the bundle with the canvas duffle bag.
There's already talk of class action lawsuits over Fallout 76's Power Armor Edition, with many disgruntled fans joining forces and demanding Bethesda do right by them.
But seriously now, we'll leave legalities aside - you've already launched a substandard game and then you lighten the package even more? At the expense of people who've stuck by you and probably had to suck it up more than once? Good god mister Todd, what in the world is going on in Bethesda?