alexametrics
Guides

Call of Duty: Warzone 2 - How to fix crashing and freezing?

Published: 14:15, 16 November 2022
Activision
Call of Duty Warzone 2.0 inherited some of the issues from its predecessor
Call of Duty Warzone 2.0 inherited some of the issues from its predecessor

Here's what you can to do fix annoying freezing, crashing and other issues in the globally popular battle royale Call of Duty Warzone 2. 

Call of Duty Warzone 2 is finally out and if you're one of those players who pre-loaded and launched the game as soon as Activision opened the servers only to get constant crashes and freezing, this guide may come in handy. 

There are several ways to try and fix the crashing in Call of Duty Warzone 2 across all platforms and below, you'll find detailed instructions for each. 

Keep in mind that a lot of crashing and freezing issues in Call of Duty Warzone 2 are meant to be fixed by Raven Software and other Call of Duty devs so be patient if these don't purge the issue entirely. 

Fixes for PlayStation 4 and 5

When Call of Duty: Warzone 2 crashes on PlayStation, you will get one of the following messages:

  1. Error code CE-34878-0.
  2. An error has occurred with an application or system software.

To fix these, you can try to restart the console and attempt to play again. However, if the crashing persists, here's what you can do to fix it or at least reduce the crashing:

Make sure your system is up to date

To check if your PlayStation console is up to date, follow these steps:

 PlayStation 5

  1. Select the Settings menu from the PlayStation 5 home screen.
  2. Select System.
  3. In the System Software section, select System Software Update and Settings.
  4. Select Update System Software if an update is available.
  5. Follow the onscreen steps to complete the update.

PlayStation 4

  1. Select the Settings menu from the PlayStation 4 home screen.
  2. Select System Software Update.
  3. Install any available updates.
  4. Follow the onscreen steps to complete the update.

Other potential fixes 

If your PlayStation software is up to date but you're still getting crashes, try these fixes:

  • Ensure your PlayStation console is in a cool, well-ventilated place.
  • Delete old files and game data from your PlayStation:
    • Turn off your PlayStation. 
    • Wait for the light on PlayStation to go off then unplug the power cord from the back of the console.
    • Wait two minutes then plug the cord back into PlayStation.
    • Turn on your PlayStation.

Fixes for Xbox One and Xbox Series X|S

Usually, crashes on Xbox occur when you're waiting in the lobby or after the match ends. You'll be sent to the dashboard and from there, you can restart your console and try to play again. If the issues still occur, here are some potential fixes.

Make sure your Xbox console is up to date

  1. Press the Xbox button on your controller to open the guide.
  2. Select Profile and system.
  3. Select Settings.
  4. Select System, then select Updates.
  5. If you see a Console update available under Updates, select the update to begin downloading and installing the update.
  6. Follow the onscreen steps to complete the update. 

Other potential fixes

If your Xbox console is now up to date, but the crashing still occurs, here's more fixes:

  • Ensure your Xbox console is in a cool, well-ventilated place.
  • Clear the cache on your Xbox.

Unplugging method for clearing cache

  • Turn off your Xbox Series X|S using the controller or the Power Off button on the console.
  • Unplug the power cable from the back of your Xbox Series X|S.
  • Wait at least two minutes then plug the cable back into your Xbox Series X|S.
  • Turn your Xbox Series X|S back on.

Sofware method only for Series X

  • Press the glowing Xbox symbol in the middle of your controller.
  • Scroll to the right to Profile and System.
  • Select Settings with the A button.
  • Select Devices and Connections.
  • Select Blu-Ray then select Persistent Storage.
  • Select Clear Persistent Storage.  

Reset your Media Access Control (MAC) Address.

  1. Press the Xbox button.
  2. Open Settings.
  3. Go to Network and select Network settings.
  4. Select Advanced settings.
  5. Select Alternate MAC Address.
  6. Select Clear.
  7. Select Restart.

Fixes for PC (Battle.net and Steam)

Most game crashes on the PC version of Call of Duty Warzone 2 occur when attempting to start the game or while playing in multiplayer. Here are some potential solutions to reduce crashing and freezing.

  • Ensure your PC or laptop is in a cool, well-ventilated place.
  • Make sure your PC is running a compatible version of Windows 10.
  • Shut down all applications that are running in the background.
  • Make sure your video drivers are up to date.
  • Verify the integrity of files.

  DON'T MISS:

Latest Articles
Most Popular