Although the pattern of disappointing fans could be seen well before Warcraft 3: Reforged, lately it seemed as if Blizzard are genuinely trying to turn things around. Unfortunately, all we seem to be getting is more diluted, corporate talk.
To be fair though, we're talking about an earnings call here, so corporately whitewashed talk is to be expected. And we can't help but feel for Blizzard's president J. Allen Brack, who once again had to take responsibility for something that could and should've been avoided.
Brack pointed out that it's been quite a difficult week, and we'd agree, but his following statement was what really struck us as odd. "Our community has come to expect really amazing things from us, and we've heard from them that we have not achieved that bar", Brack said.
He stressed, however, that just like with the rest of their games, they will continue to support Warcraft 3: Reforged and build on it in. Brack made it clear that they plan to support the game "for a long time to come", starting with the first patch that's expected very soon.
Much like Diablo Immortal, whose infamous presentation broke records in the most disliked video category, Warcraft 3: Reforged hit the proverbial rock bottom on Metacritic. Hordes of enthusiastic fans turned into rampaging review-bombers overnight, and it's not very hard to see why.
Warcraft 3 is an iconic game in an already iconic franchise - who wasn't excited to see it get the modern dev treatment. Blizzard teased a number of these changes, each more exciting than the next, and at the same time - it was their opportunity to get back into the community's good graces.
Once again - we really feel for Brack, as he's had to publically take the blame for Blizzard's collective failure. His choice of words, however, is quite the pointer at the root cause of the company's recent troubles. Blizzard used to set bars. How did it come to the point where they need fans to tell them where those bars are?