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PUBG's dev team shared a post today discussing the recent issues players have been experiencing during the last couple of months.
The post briefly addressed the problem of cheating in the game. The team said that it is one of their top priorities and that they are reaching out and utilising multiple internal teams and external resources to find new solutions to the problem at hand.
More information on this will come with the Community Letter and 2020 Roadmap post in early March.
Poor Performance (FPS), FPS Stuttering/Freezing & Crashing Issues
The dev team is carrying out multi-faceted tests and analysis in an effort to identify and fix the issues causing the performance losses and game crashes.
The main problem the team is facing right now is the fact that these issues are impacting specific hardware or occur in situations that are hard to replicate. Without a reliable way to reproduce the set of events necessary for the bug to show up, the team is relying upon the fans' replay files and system data.
If you are experiencing any of these issues, you can submit a report right here.
DDoS Attacks Against our Game Servers
DDoS (distributed denial-of-service) attacks cause all players who are in the affected server almost certainly face connection issues such as network delays, a significant ping increase, and severe packet loss.
Last November has seen an increase in the intensity of these attacks, which grew larger still in February.
The team has been working on increasing their DDoS defence solutions by working with various server infrastructure providers and analyzing their effectiveness to protect the game servers and provide a more stable service. At the same time, they are working on their own defence system specifically designed to protect PUBG’s game servers.
The current fix the guys have come up with has reduced the impact of DDoS attacks by nearly 85 per cent.
PUBG / Playerunknown's Battlegrounds by PUBG Corp and Bluehole
Arcade – Team Deathmatch Matchmaking Issues [Mostly Resolved]
The issues the players encountered were causing them to have extended matchmaking times or sometimes not be matched at all. Another issue sometimes caused teams to have more than 8 players, with less than 8 on the other team.
The developers in charge of the TDM game mode have devised a hotfix to the issue affecting team size, which is now resolved.
The issues associated with matchmaking times still remain a problem but the team is working on a permanent solution in lieu of the improvements of the situation with some back-end fixes.
Disabled Custom Match Presets
Custom match presets haven't been working as intended since the last patch and the issue was an unlucky side effect of improvements being made to back-end custom match code.
While it will take some time to fix the problem in its entirety, saving and loading new presets now works correctly.
Unrelated to custom matches, the team has resolved other recent issues such as player stats not being applied properly, inability to create FACEIT matches, and players falling through the ground at a specific location on Karakin.
