Blizzard conceded that they made a mess of the authentication process with Overwatch 2 and are now dialling the measures back.
If you are not in the loop, the SMS authentication caused people who had previously paid for the original Overwatch to be unable to play Overwatch 2 because some phone companies were not supported by Blizzard's systems.
Additionally, pre-paid phone services disqualified the players in most cases, meaning a large chunk of both the existing and potential player base was hung out to dry.
Thankfully, this caused major backlash across Blizzard forums, Reddit and social media that the company could no longer ignore so they finally decided to let everyone who played the original into Overwatch 2. Additionally, people who played since June 9, 2021, will also be given a pass.
However, any future players will still need to go through SMS authentication, meaning the unnecessary hurdle will remain partially active.
We call it unnecessary because it supposedly exists to prevent cheaters and smurf accounts but there is a multitude of ways to bypass this security layer so it only ends up hurting legitimate players who may not have post-paid service plan on their phone.
The rectified measures are expected to go live on Friday, October 7, 2022.
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