CD Projekt Red may have been dealt a bad hand when it comes to bugs in Cyberpunk 2077 as the QA wasn't done in-house but rather by a firm that was reportedly unqualified to do it.
Cyberpunk 2077 launched in a wretched state and one of the reasons for it was the vast amount of bugs, some game-breaking but most of them definitely capable of breaking one's will to play the game. A new report, originating from an alleged whistleblower, states that the QA firm CDPR hired misled the company and created issues for the devs through incompetent quality assurance work.
The whistleblower in question is apparently a former employee of Quantic Lab, the QA firm that was supposed to find the bugs and game-breaking issues in CP2077 and report them to CDPR.
Due to the lack of experienced testers and leadership, the firm apparently stacked their fails onto each other and simply made it worse for CDPR devs than if they didn't have any QA testing done.
One of the examples of bad leadership was the bug quota the testers had to meet, leading them to focus on minor bugs as they were more numerous. Reporting so many bugs bogged down the development and polishing on CDPR side while the worse issues remained untouched, leading to the sorry version of CP2077 we got at launch.
While this report by Upper Echelon Gamers could definitely explain a significant chunk of issues with CP2077, there is still the matter of CDPR promising things that never appeared in the game as well as the fact that the more significant issues with the game were so apparent that anyone who gave it a once over could see them immediately, with or without bad third-party QA involved.