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How to get a refund for Google Stadia?

Published: 08:06, 30 September 2022
Google
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Google is officially shutting down Stadia in January 2023

Google if officially killing their cloud gaming service Stadia in January 2023 and will be refunding everyone who purchased Stadia hardware. If you're one of those Stadia owners, here's how to get your money back. 

To no one's surprise, Google has officially announced they will be shutting down Stadia on January 18, 2023. Google say Stadia failed to gain traction since its launch three years ago and didn't attract the users that they expected so the company made a difficult decision to being winding down the streaming service. 

Luckily, users who purchased Google Stadia through the Google Store will get a refund. On top of this, all game and add-on content purchases made through the Stadia store will also be refunded. 

If you're looking to get your money back, here's a short and easy guide on how to do that.

Google Stadia refunds - FAQ

What is available for a refund? 

You can get a refund for all Stadia hardware purchases (Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages) made through the Google Store and software transactions (games and add-on purchases) through the Stadia store. 

Stadia Pro subscriptions are not eligible for refund, however, you will be able to continue playing your games in Pro without further charges until the final wind-down date.

Do you have to return the hardware to get a refund?

No, you don't need to return your hardware to Google. This includes Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages made directly from Google.

When/How will you get a refund? 

Google are yet to reveal how the entire refund process will work. As soon as they do so, we will be updating this article with those details.

Google picture showing gaming controller Google Stadia promised to change the gaming industry but it failed to make an impact in these three years

Will Google refund Stadia Pro subscription? 

No. Players who held an active Stadia Pro subscription as of September 29, 2022, will not be charged for access to their Pro library or other subscription entitlements during the shut-down period.

What about pre-orders? 

All future pre-orders will be cancelled and you will not be charged. If you were already charged, you will be refunded your payment.

If you don't get your refund in the first couple of days, worry not, Google said they expect to have the majority of refunds completed by mid-January, 2023.

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