A couple of days after the second delay, The Last of Us Part II has been officially removed from the PlayStation Store. The removal is standard practice for games that do not have a specific release date.
Earlier this month, Naughty Dog and Sony officially confirmed that their highly-anticipated action-adventure The Last of Us Part II is being delayed indefinitely. Reliable sources confirmed that the game is basically done with some minor bug fixing and polishing left to do. However, the primary reason for the delay is "the challenge of printing, shipping, and selling physical games" at the moment.
The Last of Us Part II director Neil Druckmann confirmed that Sony and Naughty Dog are looking at all options, including the digital-only release , which may not be possible since some countries do not have a proper internet infrastructure in place for such launch.
Today, The Last of Us Part II has been officially removed from PlayStation Store, suggesting that it may take a while before the game actually arrives. On the other hand, this is standard practice for all games on PlayStation Store that do not have a release date, so it doesn't necessarily mean that the delay will be extended even further.
The game will probably return to PlayStation Store once Sony and Naughty Dog have a specific release date, but until then, you won't be able to find it on PSN.
At the moment, Sony are yet to offer refunds for the game, which is usually an automatic process once the game gets removed from the PS Store. That should probably change very soon so check your email regularly today and in the next few days before opening a support ticket.