What happens when you corral a lot of people onto a festival area and have them try and play Pokemon GO? Everyone's internet connection gets all jumbled up and fails, that's what. This is the exact thing that happened In Chicago during the Pokemon Go Fest. Attendees weren't happy.
A lot of Pokemon GO players remember the excitement, the tension and the unending frustration of trying to play the game during the first couple of weeks after it launched. Attendees of this weekend's Pokemon GO festival in Chicago came to the event to try and capture some legendary Pokemon, what they got instead was a reminder of the early, and far less functional days of Pokemon GO.
Niantic's CEO John Canke was booed on stage and showered with shouts of "Fix the game!" while he was trying to address the crowd.
The festival was supposed to introduce the first legendary Pokemon to the game, Lugia and Articuno. Once the supposedly ISP induced issues became apparent Niantic tried to widen the Pokemon's spawn radius to include an area outside of the festival grounds and alleviate the network strain, with moderate success.
Niantic will be refunding tickets to visitors because most of them apparently weren't able to participate in the event properly, owing to the server/nerwork issues.
"Today at Pokémon GO Fest in Chicago, technical issues created problems for a large number of players attending the event. From everyone at Niantic, we apologize to all of the Trainers who came out to Pokémon GO Fest today. Although we were able to solve many of the technical issues, we were not able to offer every attendee a great experience", was the official reaction from the studio.
Attendees can also get in on the compensatory measures being taken by Niantic:
- All registered attendees will soon receive an email with instructions on how to receive a full refund for the cost of their ticket. These instructions will be sent to the email addresses associated with your Pokémon GO account.
- All registered attendees will receive $100 in PokéCoins in their Pokémon GO account.
- Special Pokémon, Eggs, and check-in PokéStops appearing during Pokémon GO Fest have had their range increased to a two mile radius surrounding Grant Park through Monday morning, July 24. These Pokémon and Eggs will only be visible to Pokémon GO Fest attendees who validated the QR code they received when they entered Pokémon GO Fest. Attendees who were unable to validate their QR code during the event can do so through the special PokéStops through Monday morning.
- All registered attendees will have the Legendary Pokémon, Lugia, added to their account.
Some of the measures will only be useful to players from the Chicago area, and anyone who took the time to travel to the event might feel a little left out.