Dice officially responded to fan's backlash after the introduction of time to kill changes which decreased the damage of weapons leading to slower TTK. Fans said that the changes are in favour of casual players and not Battlefield veterans.
The reaction was so strong that Dice's global community manager Dan Mitre had to post a Letter to the Community on Reddit in which he apologised for silence over the past couple of days.
Mitre said that Dice should speak to fans more before introducing such big changes. "Changes to the game carrying this kind of weight needs clearer, earlier communication before getting rolled out," Mitre explained.
He added that Dice will look to improve the communication and take fans' opinions more seriously in the future. "We will improve how we roll out updates in the future and respond more quickly when you have questions or concerns."
Then he went on and probably made things worse by saying that Dice's intention with TTK changes was to attract more new players over the holiday. Dice tracked some statistics and players who started playing recently are apparently having a tough time with the game when compared to Battlefield V core players. "We wanted to see if we could improve this over the holidays so more players can have a great time," Mitre concluded.
It's clear why fans felt let down once again after such a statement. Some are even comparing his post to EA's famous "pride and accomplishment" Battlefront 2 comment which is the most downvoted post in Reddit's history.
Other pointed out that everyone struggles when starting a new game and that Dice's changes were simply a result of not listening to players, who were pretty happy with the original time to kill values.
Dice promised to add more Core playlists which will allow players to enjoy the game with old TTK settings. This is of course just a short-term solution until the developers find a more acceptable way of pleasing both newbies and veterans.