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Cyberpunk 2077 refunds on physical copies is now possible

Published: 19:58, 19 December 2020
CD Projekt Red
NPC boxing with a robot in Cyberpunk 2077
Cyberpunk 2077

CD Projekt Red announced that Cyberpunk 2077 refunds will be available, even if they were not bought on digital storefronts.

Fans who bought Cyberpunk 2077 but were not satisfied with the experience they got for their money can now refund the game, even if they didn't buy it on one of the digital storefronts that were previously eligible for refunds.

This comes from CDPR's announcement via Twitter but you have a limited time to get the refund. In order to be able to get the money back, you will need a few prerequisites:

  • Proof of purchase, such as a receipt
    • Works for both physical and digital editions bought from retail
  • Email

Technically, you will not need an email if the store where you bought Cyberpunk 2077 approves the refund but in case you can't get a direct refund, you will need to send an image of the proof of purchase to helpmerefund@cdprojektred.com . The mail needs to be sent before December 21, 2020

The refund window is pretty narrow so you will do well to hurry up if you are not satisfied with your CP2077 experience. Keep in mind that all of this applies only to the purchases from regular stores, not the digital storefronts such as Steam, GOG, EGS, PSN or Microsoft Store.

In the case of console versions bought from digital storefronts, PlayStation and Xbox refunds have already been discussed while the PC storefronts have their own refund rules, which you can follow to get the money back.

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