CD Projekt Red's bad streak that started with Cyberpunk 2077 release got a reprieve as Microsoft announced a policy that is favourable to the devs and the players dissatisfied with the game.
Cyberpunk 2077's awful start is easily the biggest topic in the gaming world these days but it's also on-brand with the way 2020 is going. Following the disastrous optimisation on base Xbox One and PlayStation 4, Sony announced that they would indeed let the players refund the game even though the company usually doesn't do this but CP2077 would also be delisted from PS store until further notice.
While the debate about Microsoft's move was going on, the team chimed in and announced that they would also refund the game for anyone who asks them to. The only requirement is that the game was purchased digitally from Microsoft Store.
Unlike Sony, however, Microsoft will not be delisting Cyberpunk 2077 from their storefront. There are definitely many reasons for this course of action but the fans already hashed them out before the announcement came.
Namely, Cyberpunk 2077 suddenly became exclusive to Microsoft as far as the consoles go, provided the players are buying it digitally. With the release of digital-only versions of next-gen consoles, the number of such owners is pretty high right now.
On top of that, Microsoft had that limited edition deal with CDPR where a Cyberpunk 2077-themed Xbox One was up for sale.
Xbox One X is the most powerful console of the last generation and the game reportedly runs decently on it, which should make the owners rather happy.
Still, if you are running with the base Xbox One, you might have a different story on your hands and if you want the refund, check out the instructions from Microsoft's tweet.