Username or password incorrect in League of Legends - How to fix?

Published: 13:59, 24 August 2023
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Riot Games
Username or password incorrect in League of Legends - How to fix?
League of Legends' Hextech Repair Tool is a great way to solve game issues
League of Legends' Hextech Repair Tool is a great way to solve game issues

Following these steps will help you cover the various range of possible fixes for the "Username or Password is Incorrect" error in League of Legends. 

Many League of Legends players have encountered the frustrating "Username or Password is incorrect" error when attempting to log in. 

While it's unlikely that these Riot Games accounts have been compromised, it's essential to explore potential solutions to resolve this issue. 

This guide offers several workarounds to help you fix and eliminate this error, ensuring a smoother login experience.

How to Fix "Username or Password is Incorrect" in League of Legends

Here, we present possible solutions to resolve the "Username or Password is Incorrect" error in League of Legends. 

Before proceeding, ensure that there is no ongoing server maintenance, as this can also impact login. Assuming the servers are operational, let's explore these fixes.

1. Verify Your Account's Region

Begin by confirming your League of Legends account's region. This issue often arises for new users who may have created their account in a different region using a proxy. If this is the case, change your account's region accordingly.

2. Double-Check Your Credentials

It may sound simple, but double-checking the accuracy of the credentials you're entering is crucial. Ensure that your username and password are correct, and pay attention to the Caps Lock key on your keyboard to prevent typos.

3. Reinstall the Game

Reinstalling the game has proven effective for many players. Doing so eliminates temporary cache and bugs that might be preventing you from logging in. This straightforward solution could resolve the "Username or Password is Incorrect" error.

4. Change Your Password

Consider changing your account password to see if the issue persists. 

Follow these steps:

  • Visit the Riot Client login page.
  • Click on "Can't Sign In" below the arrow button.
  • Choose "Forgot Password."
  • Enter your Username and click the Arrow button.
  • Check your registered Email ID for a Riot password change request email.
  • Click the link provided in the email.
  • You'll be directed to the Password Change page.
  • Enter your new password and attempt to log in to your account again.

5. Install and Run the Hextech Repair Tool

If the issue persists, download the Hextech Repair Tool from Riot's official page. This troubleshooting tool, developed by Riot Games, targets minor bugs and errors. 

After installation, launch the tool and select the troubleshooting checkboxes. To begin the analysis, click "Start."


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