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Call of Duty: Black Ops 6 is finally here. The game is finally out on early access across all platforms including PC, PlayStation and Xbox. The newest entrant in the Call of Duty: Black Ops series features new in-game features and various graphical improvements.
While players have reported that the game is running smoothly for most parts, a few players might encounter sudden game freezes and crashes here and there. If you are facing crashes and game freezes in Call of Duty: Black Ops 6, here's how you can fix it.
How to fix Crashes and Game Freezes in Call of Duty: Black Ops 6
Most game crashes on PC will occur while attempting to launch the game or while playing in public Multiplayer matches. However, if game crashes persist, there are measures you can take to reduce the chances of game crashes occurring. Here's how you can fix crashes and game freezes on PC.
- Ensure your PC or laptop is in a cool, well-ventilated place
- Make sure your PC or laptop meets the minimum system requirements to play Call of Duty: Black Ops 6
- Shut down all applications that are running in the background
- Please note: Third-party applications such as input remapping software, overlays, and recording software may interfere with gameplay or disrupt the game’s boot process, even if they’re not running when you boot or play the game. Try uninstalling these types of applications if you experience persistent game crashes
- Make sure your video drivers are up to date
Xbox
Most game crashes on Xbox occur while in the public multiplayer lobby before a match begins or immediately after a match ends. When a game crashes on Xbox, you will normally get sent to the Xbox dashboard, where you can simply restart the game and attempt to play again. However, if game crashes persist, there are measures you can take to reduce the chance of game crashes.
The best way to avoid game crashes or freezing is to make sure the software on your Xbox is up-to-date. Follow the steps below to check for updates:
- Press the Xbox button on your controller to open the guide
- Select Profile & System
- Select Settings
- Select System, then select Updates
- If you see a Console update available under Updates, select the update to begin downloading and installing the update
- Follow the onscreen steps to complete the update
If your Xbox is up to date, try the following troubleshooting tips:
- Ensure your Xbox console is in a cool, well-ventilated place.
- Clear the cache on your Xbox.
- Reset your Media Access Control (MAC) Address
- Press the Xbox button
- Open Settings
- Go to Network and select Network settings
- Select Advanced settings
- Select Alternate MAC Address
- Select Clear
- Select Restart
It should be noted that Activision cannot guarantee functionality on Xbox consoles using 3rd party hardware. This includes, but is not limited to, memory cards, controllers, chips, and cables.
PlayStation
When a game crashes on PlayStation, you will normally get sent to the PlayStation dashboard and receive one of the following error messages:
- Error code CE-34878-0
- An error has occurred with an application or system software
If you receive either of these error messages, simply restart the game and attempt to play again. However, if you continue to receive either of these error messages, there are measures you can take to reduce the chance of game crashes.
The best way to avoid game crashes or freezing is to make sure the software on your PlayStation is up to date. Follow these steps to check for updates:
PlayStation 5
- Select the Settings menu from the PlayStation 5 home screen
- Select System
- In the System Software section, select System Software Update and Settings
- Select Update System Software if an update is available
You can also set your PlayStation 5 to Download and Install updates automatically within the System Software Update and Settings menu.
PlayStation 4
- Select the Settings menu from the PlayStation 4 home screen
- Select System Software Update
- Install any available updates
If your PlayStation is up to date, try the following troubleshooting tips:
- Ensure your PlayStation console is in a cool, well-ventilated place
- Delete old files and game data from your PlayStation
It should be noted that Activision cannot guarantee functionality on PlayStation consoles using 3rd party hardware. This includes, but is not limited to, memory cards, controllers, chips, and cables.
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